Proof-of-concept: all service requests are filed and tracked inside rvaHelp—not forwarded to RVA311. EN/ES, accessibility options in the header.
rvaHelp
rvaHelp

Citizen service requests

How can we help?

Describe your issue in plain language. We’ll route it to a category, then you submit a trackable request in this app.

Not sure which door to use? We turn your words into a clearer category and next step before you submit.

Try an example ticket on the left, or type your issue below.